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Frequently Asked Questions

Our FAQs page is designed to provide you with quick answers to common inquiries about our pricing, services, processes, and maintenance. Here, you can find the information you need to make informed decisions and understand how we can help you achieve your goals.

Frequently Asked Questions

We understand that choosing a website development agency can be a significant decision. To assist you in making an informed choice, we have compiled answers to some of the most common inquiries about our services, processes, and support. If you have any additional questions, feel free to reach out to us.

Pricing and Packages

What are the differences between the Starter, Growth, and Enterprise packages?

The Starter Package ($799) is ideal for small halal businesses, offering a 5-page website, basic SEO, and social media setup. The Growth Package ($1,699) suits scaling businesses, adding e-commerce (10 products), Shiveh Shop (20 products), and a premium directory listing. The Enterprise Package ($3,499) is for dominating the market, with a 20-page website, e-commerce (50 products), premium SEO, and a full branding kit. Each plan includes maintenance to keep your business running smoothly.


How much do I pay upfront and monthly?

The starter plan is $799 upfront with $111/month maintenance. Growth is $1,699 upfront with $333/month. Enterprise is $3,499 upfront with $555/month. All plans start with a free consultation to ensure the best fit for your halal business.


Can I switch between packages later?

Yes! You can upgrade from Starter to Growth or Enterprise at any time. Contact us at contact@shivehhouse.com, and we’ll adjust your plan to match your growing needs.


Website Design & Development

How many pages do I get with each package?

The Starter Package includes a 5-page website (e.g., Homepage, About, Services, Contact, Lead Form). Growth offers 10 pages, including e-commerce (e.g., Product Catalog). Enterprise provides 20 pages, with detailed sections like Product Showcase and Reviews.


How fast will my website be ready?

We deliver your website within 48 hours of the initial consultation, ensuring your halal business gets online quickly without compromising quality.


Are the websites halal-focused?

Absolutely. We design halal-centric layouts with appropriate imagery and content, ensuring your website resonates with the halal community and reflects your values.


Shiveh Business Directory

What kind of directory listing do I get?

Starter includes a basic listing in the Shiveh Business Directory. Growth upgrades you to a premium listing for better visibility. Enterprise offers a featured listing with top placement, helping your halal business stand out.


What are the benefits of directory listings in higher plans?

Premium (Growth) and featured (Enterprise) listings include priority placement, halal category filters, and review management, driving more traffic to your business. Enterprise also manages listings on Google, Yelp, Apple, and Bing with review responses.


Can customers find my business easily in the directory?

Yes! Our directory uses local search optimization and halal category filters, making it easy for customers to discover your halal business, whether it’s a restaurant, shop, or service.


Digital Marketing and Branding

What social media support do I get?

Starter includes 2 profiles with 4 posts/month. Growth offers 3 profiles with 8 posts/month. Enterprise provides 4 profiles, 16 posts/month, and 1 boosted ad ($25 budget). All posts are halal-friendly and tailored to your audience.


How does SEO help my halal business?

Starter includes basic SEO (5 keywords), Growth offers advanced SEO (10 keywords), and Enterprise provides premium SEO (20 keywords, 5 backlinks). This helps your halal business rank higher on search engines, attracting more customers.


What’s included in the branding services?

Starter offers a basic logo (1 concept) and digital business card. Growth includes a logo (2 concepts), business card, and brochure. Enterprise provides a premium logo (3 concepts) and a full branding kit, ensuring your halal brand stands out.


Shiveh Shop Marketplace

How many products can I sell with Shiveh Shop?

Growth includes Shiveh Shop with 20 product listings, while Enterprise supports 50 products with promotional features. Starter doesn’t include Shiveh Shop, but can add e-commerce as an add-on.


Are the payment pages secure for my online store?

Yes! Shiveh Shop uses secure payment pages to ensure safe transactions for you and your customers, building trust for your halal products.


Can I ship products globally with Shiveh Shop?

Absolutely. Both Growth and Enterprise packages include global shipping options, allowing you to sell halal products worldwide with ease.


Add-Ons

What add-ons can I include with my package?

All packages offer add-ons like professional photography (e.g., for products or team), content creation (e.g., blogs, newsletters), and custom marketing campaigns. Growth and Enterprise also include advanced e-commerce setup.


How do I request add-ons like photography?

Add-ons are part of our custom plans. During your consultation, let us know your needs (e.g., product photography), and we’ll include them in your package for an additional fee.


Are add-ons halal-friendly?

Yes! All add-ons, from photography to marketing campaigns, are designed with halal values in mind, ensuring they align with your business and audience.


Maintenance

What does the monthly maintenance fee cover?

Maintenance includes hosting on Duda (99.9% uptime), domain renewal, security updates, and content updates (1 hour for Starter, 2 hours for Growth, 4 hours for Enterprise). Higher plans add SEO reports, social media posts, and listing updates.


How does maintenance support my social media?

Starter provides 4 posts/month on 2 platforms, Growth offers 8 posts/month on 3 platforms, and Enterprise includes 16 posts/month on 4 platforms plus a boosted ad. We ensure all posts are halal-appropriate.


What kind of support do I get with maintenance?

Starter offers email support (48-hour response), Growth adds phone support (24-hour response), and Enterprise includes priority email/phone/chat support (12-hour response) plus a quarterly strategy call.


General Questions

Why choose Shiveh for my halal business?

Shiveh specializes in halal businesses, offering tailored plans that grow your online presence, sales, and brand. Our packages are fast, affordable, and designed to meet your unique needs.


How do I get started with a package?

Visit shivehagency.com to start for free with a consultation. We’ll help you pick the best plan—Starter, Growth, or Enterprise—for your halal business.


Who can I contact for more details?

Reach out at contact@shivehhouse.com or call 703 991 9655. Follow us @shivehbusiness for updates—we’re here to help your halal business thrive!

Get in Touch

If you have more questions or are ready to start your project, don’t hesitate to contact us. Our team is here to provide the information you need and guide you through the process.